Terms and Conditions

Last Updated: 17 May 2025

Welcome to Wisebox Studio (“we”, “us”, or “our”). By accessing or purchasing from our online store at www.wiseboxstudio.co.uk, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our website or services.

 

1. Scope of Services

Wisebox Studio offers a variety of digital products and creative services including but not limited to:

  • Social Media Management

  • Logo Design

  • Content Creation

  • Photography (digital delivery only)

  • Web Design

  • Creative Consultancy

  • Graphic Design

All services and products are delivered digitally unless otherwise stated.

 

2. Eligibility

To use our website and services, you must be at least 18 years old or have the consent of a parent or legal guardian. By using our site, you confirm that you meet these requirements.

 

3. Orders and Payment

  • All prices are listed in GBP (£) and are subject to change without notice.

  • Payments must be made in full at the time of purchase unless otherwise agreed in writing.

  • Accepted payment methods include debit/credit card and other options available at checkout.

Once your order is confirmed and payment is processed, we will begin work according to the scope defined in your selected service or product.

 

4. Delivery and Turnaround Times

  • Delivery timelines vary by service and will be communicated during the ordering or briefing process.

  • All products are delivered digitally via email or secure download link.

  • Wisebox Studio is not responsible for delays caused by client inaction, incomplete briefs, or failure to provide necessary materials.

 

5. Revisions and Edits

We offer a limited number of revisions depending on the product or service purchased. These terms will be outlined in the individual service or package description. Additional revisions beyond the agreed scope may incur an extra charge.

 

6. Refund and Cancellation Policy

Due to the digital and custom nature of our products, all sales are final and non-refundable once work has commenced or files have been delivered.

If you wish to cancel your order before any work has begun, please contact us at hello@wiseboxstudio.co.uk within 24 hours of purchase. Eligibility for cancellation is determined at our discretion.

 

7. Intellectual Property

  • Unless otherwise agreed in writing, Wisebox Studio retains the rights to all original design concepts and creative materials.

  • Upon full payment, you are granted a non-exclusive, non-transferable license to use the final product for your personal or business use.

  • You may not resell, redistribute, or claim authorship of our work without explicit written permission.

 

8. Client Responsibilities

Clients are expected to:

  • Provide clear and timely communication.

  • Submit all required materials and content in a timely manner.

  • Review and approve deliverables within agreed timeframes.

We reserve the right to pause or terminate a project if communication is delayed or unreasonably obstructive.

 

9. Limitation of Liability

Wisebox Studio shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.

 

10. Privacy Policy

We take your privacy seriously. Please refer to our Privacy Policy for information on how we collect, store, and use your personal data.

 

11. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page. Continued use of our website or services constitutes acceptance of the revised terms.

 

12. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising will be subject to the exclusive jurisdiction of the courts of England and Wales.

 

13. Printing and Third-Party Use Disclaimer

Wisebox Studio is not responsible for any printing errors, color discrepancies, formatting issues, or production faults that occur when a client chooses to use a third-party printer or handles printing independently.

We strongly recommend reviewing all final files thoroughly before submitting them to any printer. If you require files to be prepared with specific printer guidelines (e.g., bleed, trim marks, resolution), it is the client’s responsibility to provide those specifications before the final design is completed.

 

14. Contact Information

If you have any questions about these Terms and Conditions, please get in touch:

📧 Email: hello@wiseboxstudio.co.uk
🌐 Website: www.wiseboxstudio.co.uk